How to move your Customer Service from Voice to Messaging
How do you get started with messaging? It shouldn't be daunting! Jeeves.Plus is here with our two-step method to making the switch!
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- Jul 6, 2021
- 4 min
New Data Suggests Messaging is Popular - but Business is still English-dominated
Does your business offer messaging channels - or are your customers stuck on phone queues? We've surveyed businesses and found the facts!
- Mar 16, 2021
- 3 min
Why are Retailers flocking to SMS Conversational Messaging in 2021?
Shoppers are almost twice as likely (1.8x) to prefer text messaging over any other communication method -email has become the new snail-mail
- Feb 24, 2021
- 1 min
CALD, COVID and Jeeves.Plus
Australia's population includes a huge proportion of people who don't speak English, and Google Translate just won't cut it!
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