How to move your Customer Service from Voice to Messaging
How do you get started with messaging? It shouldn't be daunting! Jeeves.Plus is here with our two-step method to making the switch!
- Aug 9, 2021
- 4 min
ECCNSW recommends Jeeves.Plus for multilingual accessibility and inclusion
Jeeves.Plus and ECCNSW aim to transform the way in which we reach out to CaLD communities, and there couldn’t be a more pertinent time...
- Jul 6, 2021
- 4 min
New Data Suggests Messaging is Popular - but Business is still English-dominated
Does your business offer messaging channels - or are your customers stuck on phone queues? We've surveyed businesses and found the facts!
- Feb 24, 2021
- 1 min
CALD, COVID and Jeeves.Plus
Australia's population includes a huge proportion of people who don't speak English, and Google Translate just won't cut it!