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Get the latest updates on Customer Service, Marketing and how messaging is influencing industries around the world.

Digital Innovation is the Fix for Economic Concerns

Digital innovations such as AI, robotics, and 3D printing are changing how we live and work. New technologies are helping us solve problems.

WhatsApp Commerce for an End-to-End Shopping Experience

According to the latest Roy Morgan Research, roughly 12.7 million Australians use WhatsApp on their smartphones. That's more than double...

What Are The Benefits Of Conversational Marketing?

Customers today demand speedy, individualised service from businesses, including quick responses to support inquiries, tailored product...

How is Conversational Messaging Shaping the Future of Customer Experience (CX)?

Do you know what differentiates a successful company from others? It is their ability to rethink and optimize every consumer touchpoint –...

Google's Business Messages Offer Five Benefits

With Google Business Messages, you'll be able to reach your consumers right where they are in their time of need. Find out more about...

Killer Do’s and Don’t in Financial Marketing with Messaging

You're missing out on a marketing channel with a 98 percent open rate and a quick response rate if you're not using SMS messaging....

Here's Why You Should Use a Business Text Messaging Service

Take a check at your mobile device. How many emails have you still read? How many phone calls did you miss? Finally, how many text...

Solutions for Campus Experience with Jeeves.Plus Platform

From the moment they step foot on campus, technology has revolutionized the way students interact with their colleagues. They communicate...

You will LOSE opportunities and customers if you’re not using this

Basically, if you do not have multilingual messaging as part of your customer communications and acquisition strategy - you will lose...

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