Businesses utilise transactional SMS to eleviate time-intensive customer interactions, or simply to provide another channel to customers.

How do you get started with messaging? It shouldn't be daunting! Jeeves.Plus is here with our two-step method to making the switch!

Jeeves.Plus and ECCNSW aim to transform the way in which we reach out to CaLD communities, and there couldn’t be a more pertinent time...

Does your business offer messaging channels - or are your customers stuck on phone queues? We've surveyed businesses and found the facts!

Shoppers are almost twice as likely (1.8x) to prefer text messaging over any other communication method -email has become the new snail-mail

Australia's population includes a huge proportion of people who don't speak English, and Google Translate just won't cut it!

Over 4 million people are suffering from hearing loss who may have difficulty listening on the phone, or who avoid talking to businesses alt

SMS is favoured by Gen Z and Millennial customers, but since COVID, we've seen a 40% increase in customers using SMS to contact businesses.

COVID has presented local and federal governments with a problem they’ve had for years: how to communicate with the near 900,000 people...

Remote communication is essential during COVID-19 - but phone lines are clogged. What’s the answer? COVID-19 has forced businesses and...