It’s a simple the customer sends you a text message, it automatically translates the language to you on your online platform and stores all customer data.
Key Platform Features
Channels – SMS and Facebook Messenger
Automatic text translation in 104 languages
AI – Keyword triggers
Exportable conversation history
Post conversation history
Customer Service Platform, including traffic management and distribution
Customisable text library, including rich media links and payment solutions
Hosted on AWS
See how the platform works – watch the video below
The diagram below shows how we bridge the gap in the customer service industry.