The customer sends you a text message, or Facebook Messenger text, it automatically translates to English for you to respond in English Jeeves.Plus will automatically translates back into the original language. Messages are presented in a easy to use cloud based web interface. Storing all customer data.

Key Platform Features

  • Channels – SMS and Facebook Messenger

  • Automatic text translation in 104 languages

  • AI – Keyword triggers

  • Exportable conversation history

  • Post conversation history

  • Statistics

  • Customer Service Platform, including traffic management and distribution

  • Customisable text library, including rich media links and payment solutions

  • Hosted on AWS

    See how the platform works – watch the video below

The diagram below shows how we bridge the gap in the customer service industry.