Engaging guests on a personal level, in their language

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it's simple

a powerful text (SMS) based personal and conversational guest relationship platform to elevate your guests’ experience regardless of what language they speak, where they are and what they want.

32%

guests don't speak English

 

65%

guests don't engage in apps

 

90%

download apps and use once

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Benefits to your guests

- Empower them to get help, in or out of hotel.
- They simply SMS on their mobile.
- Converse in their native language.
- Discrete and personal.

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Benefits to you

 

Speak Their Language, Literally!

  • Converse with your guests using their native language using Jeeves’ translation engine.

Integration

  • Optional integration with your CRM and hotel system.

  • HotSOS integration by Q1 2019

Help Increase Revenue

  • Recommend partner establishments that suit your guests liking

  • Upsell and cross-sell services

  • Deliver Promotional Messages

Insights

  • Reports for all stakeholders

  • Data Mine - e.g., Top Keywords, requests, trends

Extremely Easy to Implement

  • Start using Jeeves in 1 week

  • No Complicated Software customization needed

  • Pay as you go

Security & Audibility

  • Simple Login + Passwords

  • 2-Factor authentication

  • Complete audit trail

  • Restrict IP Address

Improve your Teams Productivity

  • Allow your staff to converse simultaneously with different guests

  • Text Vs Voice Calls - More efficient

  • Broadcast messages when needed

  • Use pre configured message responses

  • Deliver rich media to guest mobile

  • Keyword recognition - Jeeves will send auto responses based on keywords. Example 'Booking

Omni Mobile Messaging (2019)

  • WeChat and Facebook Messaging

Elevate Engagement

  • Converse before, during and after arrival

  • Converse while inside or outside the hotel

  • Know their history, build profile

  • Remove emotional stress by conversing over SMS - not face-to-face, not voice

  • Duty Manager Alerts - elevate action

  • Add personal relationship