Engaging guests on a personal level, in their language
a powerful text (SMS) based personal and conversational guest relationship platform to elevate your guests’ experience regardless of what language they speak, where they are and what they want.
guests don't speak English
guests don't engage in apps
download apps and use once
Benefits to your guests
- Empower them to get help, in or out of hotel.
- They simply SMS on their mobile.
- Converse in their native language.
- Discrete and personal.
Benefits to you
Speak Their Language, Literally!
Converse with your guests using their native language using Jeeves’ translation engine.
Optional integration with your CRM and hotel system.
HotSOS integration by Q1 2019
Help Increase Revenue
Recommend partner establishments that suit your guests liking
Upsell and cross-sell services
Deliver Promotional Messages
Reports for all stakeholders
Data Mine - e.g., Top Keywords, requests, trends
Extremely Easy to Implement
Start using Jeeves in 1 week
No Complicated Software customization needed
Pay as you go
Security & Audibility
Simple Login + Passwords
Complete audit trail
Restrict IP Address
Improve your Teams Productivity
Allow your staff to converse simultaneously with different guests
Text Vs Voice Calls - More efficient
Broadcast messages when needed
Use pre configured message responses
Deliver rich media to guest mobile
Keyword recognition - Jeeves will send auto responses based on keywords. Example 'Booking
Omni Mobile Messaging (2019)
WeChat and Facebook Messaging
Converse before, during and after arrival
Converse while inside or outside the hotel
Know their history, build profile
Remove emotional stress by conversing over SMS - not face-to-face, not voice
Duty Manager Alerts - elevate action
Add personal relationship