Eliminating language and location barriers to encourage wider engagement within our communities.
A personal & secure Multilingual Text (SMS) based platform empowering full two way conversation with customers regardless of what they speak and where they are located.
of community English is second language
of people don't engage in apps
read rate verus 20% email
Benefits to our community
- Mobile Convenience
- Skip the queue
- Time flexible + Real Time
- Increased environmental privacy
- Eliminates language barrier
- Empowers the Hearing Impaired Community
Benefits To You
Speak Their Language, Literally!
- Converse with your client using their native language using Jeeves’ translation engine.
- Increased client reach
- Eliminate miscommunication
- Multilingual broadcasts
Security, Audibility & Compliance
- SMS delivery certified for government Service provision
- Simple Login + Passwords
- 2-Factor authentication - when required
- Complete audit trail
- All messages are sent Onshore
- Restrict IP Address
Increase Cost Efficiency
- Link Services
- Minimise response times
- Community based opportunities such as 'Youth Chat' and 'Meditext'
- Deliver important messages with ease
Easy to Implement
- Start using Jeeves in 2 weeks
- No Complicated Software
- Pay as you go
- No Client Downloads
- No App Downloads
- Full User Training Available
- Optional integration with your CRM.
Improve your Teams Productivity
- Allow your staff to converse with multiple clients in real time from anywhere
- Texting is substantially more time efficient
- Use pre configured message responses
- Deliver rich media to guest mobile
- Keyword recognition - Jeeves will send auto responses based on keywords. Example 'Missed Appointment'
- Build a profile and History
- Remove emotional Stress
- Closed-Loop follow up
- Customer satisfaction review
- Remote client reach
- Adheres to government communications best practice requirements
- Reports for all stakeholders & departments
- Data Mine - e.g., Top Keywords, demographics, trends
- User support provided
- Technical support provided
- Document support escalation process