How Mr. Tiddles gets help when traveling abroad
International visitors deserve a warm welcome, and what better way to do so than in their own language! A large portion of the more than 8.5 million visitors to Australia don’t call english their first language, yet need to communicate with tourism providers, retailers, hospitality groups, and other customer support services. Whether they need directions like Mr. Tiddles does in the video above, or whether they need recommendations on where to eat, communicating in their native language doesn’t require huge investments in multilingual staff.
That’s what we’re here to help you do at Jeeves.Plus. We are a customer support tool that allows you to manage multiple SMS-based conversations with customers, translate messages to and from 104 different languages, and save useful customer information. It’s cheaper than call-based customer support, easy to use, and preferred by customers.
How tourists benefit from SMS support:
They use their own device to contact you, in their own language
No waiting on hold, customer can reply at their own convenience
They have an immediate transcript of their chat for easy reference
Discrete and personal